Terms of Service

Our terms and conditions

Last updated: 13 September 2026

These Terms of Service (the "Terms") govern your access to and use of Sprightly, an online teaching platform operated by [LEGAL ENTITY NAME]("Sprightly", "we", "us" or "our"), a company registered in [JURISDICTION] at [REGISTERED ADDRESS]. By creating an account or using the platform, you agree to these Terms. If you do not agree, do not use Sprightly.

1. Who these Terms apply to

Sprightly is used by two kinds of people:

  • Instructors — the person or organisation that owns a workspace and creates courses, cohorts and content (including teachers, coaches, departments and institutions).
  • Learners— the students who are invited to and enrolled in an Instructor's courses.

These Terms apply to both, except where a section is stated to apply only to Instructors or only to Learners.

2. Accounts and eligibility

You must provide accurate account information and keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. You must be at least 16 years old (or the age of digital consent in your jurisdiction) to create an account. Instructors are responsible for ensuring they have the authority and any necessary permissions or parental/guardian consents to enrol their Learners, including where Learners are minors.

3. Your content

Instructors retain ownershipof the courses, lessons, videos, materials and other content they upload ("Instructor Content"). You grant us a worldwide, non-exclusive licence to host, store, process, reproduce and display Instructor Content solely to operate and provide the platform to you and your Learners.

You are responsible for your content and for ensuring you hold the rights to it. You must not upload content that is unlawful, infringing, or that you do not have permission to share.

4. Learner and student data

When an Instructor uses Sprightly to teach Learners, the Instructor is the data controllerof their Learners' personal data and Sprightly acts as a data processoron the Instructor's behalf. Instructors are responsible for providing appropriate privacy notices to their Learners and for having a lawful basis to collect and process Learner data. Our handling of personal data is described in our Privacy Policy.

5. Acceptable use

You agree not to:

  • use the platform for any unlawful, harmful, harassing or fraudulent purpose;
  • attempt to gain unauthorised access to the platform, other accounts, or its underlying systems;
  • upload malware, scrape the service, or interfere with its normal operation;
  • resell, sublicense or white-label the platform except as expressly permitted by your plan.

6. AI-assisted features

Sprightly includes features that use artificial intelligence to help you draft curricula, lessons and quizzes. AI output may be inaccurate or incomplete and is provided for your review. You are responsible for reviewing and editing AI-generated content before publishing it to Learners. AI usage may be metered as described in your plan.

7. Plans, billing and trials

Paid plans are billed in advance on the cadence shown at checkout (for example, annually). Fees are non-refundable except where required by law or expressly stated. We may change pricing on renewal with reasonable notice. If a plan includes usage caps (for example, number of Learners or AI credits), you agree to those caps as described at the time of purchase.

8. Third-party services

The platform relies on third-party sub-processors to provide infrastructure such as hosting, secure video delivery, email delivery, authentication and AI processing. Your use of the platform is also subject to those providers' terms where applicable. A current list of sub-processors is available on request and in our Privacy Policy.

9. Termination

You may stop using the platform and close your account at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, or use the platform in a way that risks harm to others or to the service. On termination we will make your data available for export for a reasonable period, after which it may be deleted in line with our retention practices.

10. Disclaimers

The platform is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the platform will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, Sprightly will not be liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total aggregate liability arising out of or relating to these Terms will not exceed the amount you paid us in the twelve (12) months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

12. Indemnity

You agree to indemnify and hold Sprightly harmless from claims arising out of your content, your use of the platform, or your breach of these Terms — including, for Instructors, claims relating to your handling of Learner data.

13. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will provide reasonable notice (for example, by email or in-app). Continued use after changes take effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] will have exclusive jurisdiction, except where mandatory local law provides otherwise.

15. Contact

Questions about these Terms? Contact us at support@sprightly.school.